Return & Refund Policy

Thanks for shopping at www.exotic.com.my.

If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have [30] calendar days to return an item from the date you received it.

To eligible for a return, the returned goods/products will be checked with the receipt together and the goods shall be in the good condition. The packaging shall also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Exotics Shoppe Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
 
 Please return your purchase to the following address:
Exotics Shoppe Sdn Bhd
No. 327, Grd Floor, Parkcity Commerce Square,
Jalan Tun Ahmad Zaidi,
97000 Bintulu, Sarawak, Malaysia.
 
Please contact us at exoticshp@yahoo.com or 6-086-333025 if you have any questions or doubts.